MOST RELIABLE VIRTUAL ASSISTANCE PROVIDER

Hire Our Skilled Representatives to Support Your Operation!

SERVICES OFFERED

We offer comprehensive virtual assistance services designed to enhance productivity and streamline operations.

SMS Texting

Includes dedicated agents performing SMS blasting on your chosen platform. They handle follow-ups and pre-qualify leads, ensuring efficient communication and engagement with potential clients.

Cold Calling

Involves contacting prospective customers to pre-qualify them for your business. Our skilled agents are trained to initiate meaningful conversations, identify potential opportunities, and generate interest in your offerings.

Lead Manager

Ensures that all generated leads are promptly followed up on. Our lead managers nurture these leads, building initial relationships and providing the necessary information to move them further along the sales funnel.

General Virtual Assistant Administration

Cover all back-end administrative tasks to meet your business needs. From scheduling appointments to managing emails, our virtual assistants ensure smooth and efficient operations, allowing you to focus on core activities.

Data Entry

Involves meticulous copying and pasting of details into your worksheets or workbooks. We ensure accuracy and efficiency in handling your data, making sure it is organized and easily accessible.

Social Media Management

Includes content creation and video editing to enhance your online presence. We aim to create engaging content and drive traffic to your social media platforms, increasing visibility and engagement with your audience.

Facebook Outreach

Leverages the power of Facebook to generate leads for your business. We use targeted strategies to connect with potential customers, driving engagement and fostering relationships that lead to conversions.

Email Support

Includes agents who perform email blasting on your chosen platform. They handle follow-ups and pre-qualify leads, ensuring your email campaigns are effective and result in meaningful interactions with potential clients.

Dedicated Team Working With You

Client Relations Manager

The Client Relations Manager is your primary contact when our CEO, Ms. Mary, is unavailable. For any issues regarding KPIs, agents, or other concerns, including call calibrations or meetings, the Client Relations Manager is your point of contact.

Team Leader

The Team Leader ensures the quality of agents’ work and manages their schedules.

Data Management Team

The Data Management Team is responsible for setting up your dialer, uploading your lists, and monitoring them in real-time. They also create KPI and end-of-shift reports for you, including D4$ and graphic designs.

Reliever

Upon selecting your VA, you may need to select an additional person to serve as a reliever. This person will step in if your primary caller is absent for any reason.

QA Team

The QA Team screens all prank calls, important calls, and other calls to ensure their quality.

award winning facts

The founder, Mary Ivan Grace N. Achacoso, drew upon her extensive experience in the call center industry when establishing ACS VA Call Center OPC. With almost a decade of experience as a call center agent, she possesses a deep understanding of call center operations and client needs. This knowledge has been instrumental in shaping her commitment to delivering exceptional service and ensuring clients’ success.